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New Tricks for Old Bureaucracies: Improving Policy Outcomes in the Public Sector - Paperback

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by Joshua Schank (Author), Emma Huang (Author), Marla Westervelt Berg (Author)

Ready to transform government from the inside out? It's easy to complain about government bureaucracy and transportation in large American cities, but what if you could actually improve them instead?

That's exactly what the authors of New Tricks for Old Bureaucracies set out to do in the Office of Extraordinary Innovation at Los Angeles Metro, a transportation agency with a $9.5 billion annual budget in a county larger than 40 states. Now you can learn from their hard-earned successes, and valuable mistakes, as they provide helpful lessons learned for anyone looking to make change in public agencies.

You'll learn how to:

  • Navigate internal resistance
  • Build coalitions and fix processes
  • Recognize impenetrable fiefdoms
  • Pick your battles and win them

Using amusing behind-the-scenes stories, New Tricks presents a pragmatic playbook for those who want to deliver lasting government reform, and an outright nerd-fest for anyone working in public transportation!

Number of Pages: 234
Dimensions: 0.5 x 9 x 6 IN
Publication Date: March 27, 2026
Shipping This item ships to
Delivery Estimated between and . Will usually ship within 1 business day.

Description

by Joshua Schank (Author), Emma Huang (Author), Marla Westervelt Berg (Author)

Ready to transform government from the inside out? It's easy to complain about government bureaucracy and transportation in large American cities, but what if you could actually improve them instead?

That's exactly what the authors of New Tricks for Old Bureaucracies set out to do in the Office of Extraordinary Innovation at Los Angeles Metro, a transportation agency with a $9.5 billion annual budget in a county larger than 40 states. Now you can learn from their hard-earned successes, and valuable mistakes, as they provide helpful lessons learned for anyone looking to make change in public agencies.

You'll learn how to:

  • Navigate internal resistance
  • Build coalitions and fix processes
  • Recognize impenetrable fiefdoms
  • Pick your battles and win them

Using amusing behind-the-scenes stories, New Tricks presents a pragmatic playbook for those who want to deliver lasting government reform, and an outright nerd-fest for anyone working in public transportation!

Number of Pages: 234
Dimensions: 0.5 x 9 x 6 IN
Publication Date: March 27, 2026

Shipping

Shipping This item ships to
Delivery Estimated between and . Will usually ship within 1 business day.

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New Tricks for Old Bureaucracies: Improving Policy Outcomes in the Public Sector - Paperback

New Tricks for Old Bureaucracies: Improving Policy Outcomes in the Public Sector - Paperback

$67.45
New Tricks for Old Bureaucracies: Improving Policy Outcomes in the Public Sector - Paperback

New Tricks for Old Bureaucracies: Improving Policy Outcomes in the Public Sector - Paperback

$67.45
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