Your Cart ()
cload

GUARANTEED SAFE & SECURE CHECKOUT

Spend $x to Unlock Free Shipping to  

Embracing Success Through Customer Service - Paperback

$41.56
Checkout Secure
Only 3 left! .. people are viewing this, and 3 recently purchased it
Order in the next to get it by

Great reasons to buy from us:

  • Image of Changed your mind? Ordered the wrong thing? Simply return your item for a prompt exchange or refund.

    30-Day Money-Back Guarantee

    Changed your mind? Ordered the wrong thing? Simply return your item for a prompt exchange or refund.
  • Image of Enjoy free shipping when you spend over $70

    Free Shipping Over $70

    Enjoy free shipping when you spend over $70
  • Image of SSL Protected Checkout & Strongly Secure for Payments

    Secure Checkout

    SSL Protected Checkout & Strongly Secure for Payments
  • Image of Every order is a priority to us. We handle your order quickly to ensure you get your product fast.

    Fast Handling

    Every order is a priority to us. We handle your order quickly to ensure you get your product fast.

by Joy Kelshall (Author)

"We are what we repeatedly do. Excellence then, is not a single act, but a habit." (Aristotle) The secret to embracing success in both our private and public lives is to adopt customer service as a principle. This philosophy will establish the base which forms the "habit" of consistently providing service "excellence". This book reveals how this adoption can change our mindset and behavior and cause us to soar to the pinnacles of success. It explores: - The customer - Customer service - Expectations - Dress & Grooming - Business manners - Skills for challenging customers - Service skills and - Benefits It also reinforces the famous expression, "He profits most who serves best". (Arthur Sheldon) In addition, this book emphasizes that it is not only necessary for us to meet our customers' needs; it is fundamental to our success that we go the extra mile, and surpass them. After all, "There are no traffic jams along the extra mile". (Roger Staubach)

Number of Pages: 134
Dimensions: 0.36 x 8.5 x 5.5 IN
Publication Date: February 08, 2013
Shipping This item ships to
Delivery Estimated between and . Will usually ship within 1 business day.

Description

by Joy Kelshall (Author)

"We are what we repeatedly do. Excellence then, is not a single act, but a habit." (Aristotle) The secret to embracing success in both our private and public lives is to adopt customer service as a principle. This philosophy will establish the base which forms the "habit" of consistently providing service "excellence". This book reveals how this adoption can change our mindset and behavior and cause us to soar to the pinnacles of success. It explores: - The customer - Customer service - Expectations - Dress & Grooming - Business manners - Skills for challenging customers - Service skills and - Benefits It also reinforces the famous expression, "He profits most who serves best". (Arthur Sheldon) In addition, this book emphasizes that it is not only necessary for us to meet our customers' needs; it is fundamental to our success that we go the extra mile, and surpass them. After all, "There are no traffic jams along the extra mile". (Roger Staubach)

Number of Pages: 134
Dimensions: 0.36 x 8.5 x 5.5 IN
Publication Date: February 08, 2013

Shipping

Shipping This item ships to
Delivery Estimated between and . Will usually ship within 1 business day.

Reviews

Embracing Success Through Customer Service - Paperback

Embracing Success Through Customer Service - Paperback

$41.56
Embracing Success Through Customer Service - Paperback

Embracing Success Through Customer Service - Paperback

$41.56
3 visitors right now
3 visitors have this item in their cart right now
3 people have bought this item
3 % of people buy 2 or more

Recently viewed products