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Chase Your Customers Away And Enjoy Work Again: The ultimate guide manual on taking action to frustrate customer expectations with inferior products, - Paperback

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by Guido Thys (Author)

A step-by-step guide to get rid of those annoying creeps that keep you from doing your own work. Hilariously written, but packed with painful truths. 78 pages jam-packed with techniques we all suffer when we are customers, and enjoy when we are on the suppliers' side. Written by Europe's foremost influential expert and speaker on customer service, Customer Relationship Management and Customer Experience Management. It is tongue-in-cheek but at the same time puts the finger on dozens of weak spots in every organization. A new way of looking at known defects..... This is the black&white edition.

Number of Pages: 76
Dimensions: 0.16 x 9 x 6 IN
Publication Date: April 09, 2009
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Delivery Estimated between and . Will usually ship within 1 business day.

Description

by Guido Thys (Author)

A step-by-step guide to get rid of those annoying creeps that keep you from doing your own work. Hilariously written, but packed with painful truths. 78 pages jam-packed with techniques we all suffer when we are customers, and enjoy when we are on the suppliers' side. Written by Europe's foremost influential expert and speaker on customer service, Customer Relationship Management and Customer Experience Management. It is tongue-in-cheek but at the same time puts the finger on dozens of weak spots in every organization. A new way of looking at known defects..... This is the black&white edition.

Number of Pages: 76
Dimensions: 0.16 x 9 x 6 IN
Publication Date: April 09, 2009

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Shipping This item ships to
Delivery Estimated between and . Will usually ship within 1 business day.

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Chase Your Customers Away And Enjoy Work Again: The ultimate guide manual on taking action to frustrate customer expectations with inferior products, - Paperback

Chase Your Customers Away And Enjoy Work Again: The ultimate guide manual on taking action to frustrate customer expectations with inferior products, - Paperback

$35.05
Chase Your Customers Away And Enjoy Work Again: The ultimate guide manual on taking action to frustrate customer expectations with inferior products, - Paperback

Chase Your Customers Away And Enjoy Work Again: The ultimate guide manual on taking action to frustrate customer expectations with inferior products, - Paperback

$35.05
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